"I'm sorry" was probably one of the first phrases you learned as a tiny human, so why is the concept so hard to master?

Getting a pulse on forgiveness is nearly impossible without a radical (and unpopular) transformation. Let's face it: as humans, our default mode is to look out for number one.

Sometimes it’s easy to think of forgiveness as a power we each wield as an individual—a prize to dole out as we see fit. This vision of forgiveness, however, is too small.